Contact routes
General support
Questions about deliveries, office restocks, pantry changes, and account continuity.
Partner onboarding
Bulk uploads, recurring ordering changes, onboarding review, and partner account questions.
Need help with an office plan, partner account, launch issue, or delivery change? Brewly support routes the request to the right operator instead of dropping it into a generic inbox.
Questions about deliveries, office restocks, pantry changes, and account continuity.
Bulk uploads, recurring ordering changes, onboarding review, and partner account questions.
| Hours | Monday-Friday, 6am-6pm PT |
| support@brewlyoffice.com | |
| Security | security@brewlyoffice.com |
| IT | it@brewlyoffice.com |
| Admin | admin@brewlyoffice.com |
| Onboarding | onboarding@brewlyoffice.com |
| Status | brewlyoffice.com/status |
| Access | Portal access guide |
Primary support contacts rotate between Lena Park (Support Operations) and Marcus Vale (Workplace Success) depending on account type.
Portal users are provisioned by an account owner. If you are new to a team or replacing a prior contact, ask the owner to invite you or follow the portal access guide.
Use onboarding@brewlyoffice.com for bulk upload, recurring ordering, or partner-account issues that need account review. See the upload review article.
Include the account owner email, site name, and requested callback window so the support queue can route it correctly. Access requests should come from an approved contact.